Energi Campers Tasmania Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019
The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Energi Campers Tasmania insurance
Energi Campers offer the following insurance conditions:
2 Berth Sprinter and 4/6 Berth Motor Home
There is a $2,000.00 excess and is payable in the event of an accident by cash or credit card and can be reduced to $1,000.00 by an additional $15.00 per day applied to the daily rental rate.
2/3 Berth and 2/4 Berth Toyota Hiace Hi Top
There is a $1,500.00 excess and is payable in the event of an accident by cash or credit card and can be reduced to $750.00 by an additional $15.00 per day applied to the daily rental rate.
Insurance does not include the following:
1. Personal belongings of the renter and would recommend the renter takes out their own personal insurance;
2. Damage caused by willful misconduct and driving under the influence of alcohol and/or drugs;
3. Cost to replace keys where they have been lost and the fee of getting the new keys to the renter;
4. An extra set of keys can be supplied at a cost of AUD$50.00 per rental and refunded totally when all keys are returned.
5. Overhead and under body damage to the vehicle;
6. If vehicle has been stuck or bogged on unsuitable roads the recovering vehicle is at the renter's cost;
7. Incorrect use of fuel (fuel being diesel or petrol). The renter is responsible for any costs associated;
8. Any water damage to vehicle either internal or external;
9. No vehicle is to be driven on unsealed roads and where ever this is proven a fee will be applied. The only exception to this is the gravel roads on Bruny
Island.
Please note that in the event that the Vehicle is written off or in a major accident you will be liable and will forfeit the Security Bond and the Excess will be payable.
Devonport depot
Devonport is a serviced non depot location.
Office hours:
Mon-Fri 8:00am - 5:00pm
Sat-Sun 9:00am - 12:00pm
Devonport City Arrivals
Please make you way to our depot situated at 25 Murray Street. There is no vehicle delivery to any inner city addresses available.
Devonport Airport Pick Ups
On arrival at Devonport Airport please phone us on the number that is provided in your confirmation paperwork. We will then proceed to meet you with your vehicle at the 5 minute pick up areas directly out the front of all terminals. Airport vehicle delivery generally operates within normal business hours but at the supplier's discretion we will meet flights / customers outside of normal business hours. If however your flight arrives very late in the evening we may advise you to stay in local accommodation overnight and bring your vehicle to your hotel the following morning. These arrangement details will be confirmed with you upon final booking confirmation.
Hobart depot
Address: 173 Harrington Street
, Hobart
, TAS
, AU
Hobart City Pick Ups
The Supplier offers a free delivery/pick up service to customers with hotel/motel accommodation or to a local business address within Hobart City.
Hobart Airport Pick Ups
The Supplier offers a complimentary pick-up service to customers from Hobart Airport, operating within normal business hours.
Late Pick Ups
At their own discretion, the Supplier is able to meet some customers, within the Hobart City area or at Hobart Airport, outside of normal business hours. However, if your flight/arrival time is well outside office hours we may advise you to stay in local accommodation overnight, which will be at your own expense and you will still be charged for the intial day's rental. We will then bring your vehicle to your hotel the following morning. These details would be confirmed with you upon final booking confirmation.
Office Hours
Mon-Fri 8:00am - 5:00pm
Sat-Sun 9:00am - 12:00pm
Hobart Airport depot
Hobart Airport is a serviced non depot location.
Hobart City Pick Ups
The Supplier offers a free delivery/pick up service to customers with hotel/motel accommodation or to a local business address within Hobart City.
Hobart Airport Pick Ups
The Supplier offers a complimentary pick-up service to customers from Hobart Airport, operating within normal business hours.
Late Pick Ups
At our own discretion, we are able to meet some customers, within the Hobart City area or at Hobart Airport, outside of normal business hours. However, if your flight/arrival time is well outside office hours we may advise you to stay in local accommodation overnight, which will be at your own expense and you will still be charged for the initial day's rental. We will then bring your vehicle to your hotel the following morning. These details would be confirmed with you upon final booking confirmation.
Office Hours
Mon-Fri 8:00am - 5:00pm
Sat-Sun 9:00am - 12:00pm
Launceston depot
Address: 276 Airport Road
, Western Junction
, Launceston
, TAS
, AU
Office hours:
Mon-Fri 8:00am - 5:00pm
Sat-Sun 9:00am - 12:00pm
Launceston City Pick Ups
Please make your own way to our depot located towards the Airport on 276 Airport Road, Western Junction, Launceston
Launceston Airport Pick Ups
On arrival at Launceston Airport please phone us on the number that is provided in your confirmation paperwork. We will then proceed to meet you with your vehicle at the 5 minute pick up areas directly out the front of all terminals. Airport vehicle delivery generally operates within normal business hours but at the supplier's discretion we will meet flights / customers outside of normal business hours. If however your flight arrives very late in the evening we may advise you to stay in local accommodation overnight and bring your vehicle to your hotel the following morning. These arrangement details will be confirmed with you upon final booking confirmation.
